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JapaneseSword.com
The Internet's Trusted Source for Authentic Antique Japanese Swords
-Since 1998-


Ordering Information

[Placing an Order]  [48 hour Inspection Period]  [Shipping]

Placing an Order
Please note that all swords sold on this site are Antiques and are for display only. 

1. Please confirm item(s) availability with us via e-mail.

2. If the item is available, e-mail with your firm commitment to purchase with payment information.

NOTE ON HOLDS:  For Antique Items once we receive full payment, we will place the item on hold.  Items stay on hold pending the 48 hour inspection period and transit.  If you are interested in an item that is on hold, go ahead and inquire anyway.  You could also commit to purchase that item if the sale does not go through.  Often there are multiple buy request for an item, when this happens, and it happens often, we will do our best to sort out the situation between the various buyers to come to a fair resolution.  The first to commit and comes through with a payment typically gets the item.

If paying by Certified Cashier's Check or Money OrderChecks must be received within 10 days.

Please make check out to
Japanese Swords Arms & Armor
4957 Lakemont Blvd. Southeast,
Suite C4 #328
Bellevue, WA 98006

USA
No Personal Checks please, they take up to 2 weeks to clear.

If paying by Visa or MasterCard, please provide the following information via phone, fax or e-mail.  If sending info by e-mail, you could break up the card number and expiration into different messages and use a simple code where a=1, b=2 etc.  Information on the web is transmitted in small packets that are routed through different servers and it is probably more secure than giving your credit card to the teenage delivery guy at the local pizza place.

1.Name on credit card
2.Your order. (reference number, quantity and price)
3.Your credit card number
4.Expiration date
5.Billing address.   We will only ship to Billing Address.
6.Total amount of charge
7.Your signature
8.Telephone number  (a telephone number is important, especially for overseas shipments)
9.Three Digit Security Code on the back of the card.

International Orders with Credit Cards please provide copy of front and back of card and picture identification with billing address.  

On subsequent charge card orders, you may simply instruct us (via phone, fax or e-mail) to charge your purchase to your credit card number in our files.

Please DO NOT send cash through the mail, we will not be responsible for loss.

Orders are generally shipped within 48 hours.

Please note that we try to respond to all e-mails within one business day. If you are expecting an order confirmation and do not hear from us, please send the e-mail again.

We Now Accept 

 

Inspection Period

We offer a 48 hour inspection period for all Antique items.  If the item is not to your satisfaction, we will gladly refund your money less any shipping and handling costs.  The 48 hour period starts when the item is delivered to your address.  Please contact us to let us know if you will be keeping the item within that time frame.  If we do not receive any communication within the 48 hour inspection period, you will have been deemed to have accepted the item(s). 

All sales are final after the 48 hour inspection period.  Because most attributions on swords or signatures are based on opinions (expert or otherwise) we cannot guarantee any signatures to be real or fake.  Rather, we do our best to accurately describe the item.  Please use your inspection period to validate attributions and signatures.

If the item is not to your satisfaction, please contact us to let us know you will be returning it.  Please ship the item back, within 72 hours of receipt, the same way it was shipped to you.  The item must be in the same condition as you received it or a refund will not be issued.  Please insure the item for its full value, you are responsible for it while it is in transit.  Shipping and handling is not refundable.  To date, our return rate from inspection is less than 1%.

eBay Inspection Policy: 
Unless otherwise stated in the auction description, items sold through eBay auction will have the same 48 hour inspection policy BUT all eBay returns are subject to a 20% restocking fee plus shipping.

Shipping

Domestic Orders
Depending on your location, we will ship either UPS 2nd Day or US Postal Priority/Express Mail.  Cost is typically between $30 and $50 in the US. 

International Orders
We have shipped swords to over 20 countries around the world.  Shipping costs vary by country, typically about US$50 to $150 will get a sword to most anywhere in the world.  We are not responsible for customs and duty on international orders.  Items must be declared and insured for the full purchase price- no exceptions.

Shipping Insurance
Items must be insured for its full retail price at $1/$100; we are not responsible for items in transit.

Handling Fee
There is a 3% handling fee for all items paid with Paypal or Credit Cards.

 

 


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Copyright 1998 to Present
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Contact Information
E-mail
4957 Lakemont Blvd. Southeast,
Suite C4 #328
Bellevue, WA 98006